• Status: Current
  • Date: 2013
  • Sectors:
    • Business Services
    • Financial Services & Insurance
    • Lifestyle, Leisure & Travel
  • Buy & Build: 4

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Kindertons is a nationwide specialist provider of outsourced accident management services for motor insurers and insurance brokers, together with claims management services for drivers who have been involved in a road traffic accident. Sovereign partnered the management team to support their growth ambitions.

Investment Background

Kindertons was founded 20 years ago by Shaun Ellison. Over the years, Shaun and his team grew the company both organically and by acquiring several complementary companies. By 2012, Kindertons was operating 11 depots across the UK, with a fleet in excess of 2,000 vehicles.

As the business continued to see increased demand for its services, Shaun was ambitious to expand the company further. He started to look for an outside investor with a track record of successfully developing and expanding business support services companies. 

Sovereign backed the management team to grow the business both organically and through carefully selected acquisitions to meet the increasing demand for its offering. 

Value Creation

  • Brought in a new CEO, to smooth succession planning
  • 4 acquisition made to further diversify the specialist offering
  • Supported the development of sales processes, branding and finance function
  • Developed the Group to become a full-service provider of accident management solutions through its five group companies and other affiliations nationwide

The Story So Far

The Group has grown both organically and through several acquisitions. Today Kindertons is one of the largest, independent specialist credit hire organisations in the UK, managing the full claims handling process on behalf of insurers, insurance brokers, motor dealers, garages and bodyshops, as well as providing replacement vehicles and managing the recovery, repair and storage of damaged vehicles. 

The growth in partnership with Sovereign:

  • 4 acquisitions made: Motorbike specialist Plantec in 2013; taxi credit hire expert Sovereign Automotive in 2016; niche credit hire provider Platinum Assistance in 2017 and specialist accident management provider Crusader Assistance in 2018. 
  • The fleet has more than doubled to c.5,300 vehicles, with a particular focus on higher-margin prestige and specialist vehicles, 4x4s, taxis and motorbikes.
  • The Group now operates 14 depots enabling it to respond quickly to customers’ needs.
  • The number of employees has grown from 450 in 2013 to over 1,000 today.
  • Kindertons has seen an increase of 30% p.a. in volumes, revenue and profitability.

In January 2016 Neil Cunningham joined the Group to provide succession planning for founder Shaun Ellison and to lead the Group in its next stage of growth.  Shaun continues to support the business on the group board.

Sovereign continues to support the management team to develop the Group.

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In their own words

With ongoing support and investment from Sovereign, the group continues to enjoy strong growth and success. We strive to deliver the optimum consumer experience on behalf of our corporate introducers minimising inconvenience and getting people back on the road as quickly as possible.

Neil Cunningham / CEO / Kindertons

Kindertons Awards

The British Insurance Awards 2017 Winner