• Status: Current
  • Date: 2017
  • Sector:
    • Business Services
  • Buy & Build: 2

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Bristow & Sutor

Bristow & Sutor is a highly regarded judicial services and debt recovery group. Sovereign partnered the management team to complete an MBO, invest in growing the business and enhance its service offering.

Investment Background

A family business established in 1977, Bristow & Sutor had grown to become a highly-respected nationwide judicial services and debt recovery group.

The founder had stepped back from day-to-day operations and the management team were keen to lead an MBO to further develop the business’ service offering and client base. Attracted by Sovereign’s proven capability in Buy & Build and commitment to investing in quality, in June 2017 the MBO was completed.

The strategy is to grow Bristow & Sutor organically, through acquisition, and to invest in technology that will enhance both the service offering and user experience.

Value creation to date

  • Buy & Build: two follow-on acquisition made
  • Identified and appointed a highly experienced Non-Executive Chairman and a CFO at the time of the MBO
  • Created the role of CTO and hired a strong candidate
  • Introduced digital agencies and supported a brand refresh
  • Delivering a new technology platform

The Story So Far

In partnership with Sovereign, Bristow & Sutor has made two strategic acquisitons: DRP and Credit Style. The acquisitions have broadened the Group's services into wider debt recovery including in-house legal services and pre-legal collection services; this enables the Group to provide both commercial and local authority customers with an end-to-end service. Today the Group fully-employs a team of over 450 staff.

In addition, significant investment has been made to drive innovation through a technology driven data centric approach. This provides tailored and targeted solutions, delivering sector-leading collection performance while protecting the most vulnerable in society and the reputation of clients.

Sovereign continues to work with the management team to further expand and develop the business both organically and via acquisition.

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In their own words

Sovereign have supported us with a blend of challenge, advice and assistance to help transform and grow our existing business. Additionally, their understanding of our vision and business plan, has resulted in them identifying companies for acquisition and then backing us with expertise and investment to acquire those businesses, allowing us to build a formidable and attractive group of companies.

Andy Rose / CEO / Bristow & Sutor

Bristow & Sutor Awards

Credit & Collections Technology - Winner